No Character Audio & Other Missing Audio

I'm on desktop. I'm using HyperX Alpha wireless headphones directly via USB. That's my only option, as I am on my college campus at the moment.
Here are my settings: imgur.com/a/quyreWp

Assuming your desktop has a front I/O headphone jack, do you have a pair of normal wired headphones (even something like earbuds) that you could plug in and swap to in order to test?

Thanks,
Josh

I don't have any on me right now

No worries. Let's try the second R of the 3 R's of Windows tech support:

1. Retry
2. Reboot
3. Reinstall

Could you try just rebooting your machine and seeing if it makes any difference. It is a hail mary, and I don't expect it to fix it, but also this is Windows and stranger things have happened.

Thanks,
Josh

No changes upon restarting. If I reinstall, should I go back in this thread and install the two dropbox files you sent as well? the ini and save1
Also, should I reinstall the launcher?

They're not necessary, they were just to confirm your sound settings were changing. I would say to reinstall into a folder with write permission from the start if you're going to reinstall the game.

As an odd test, could you try setting your output device to the MSI monitor? From looking at the spec sheet, it doesn't have onboard speakers and it just forwards to a headphone out. However if you set that as your output device and record the game, you should be able to hear if the audio starts working after you change back to your headphones and play the video.

EDIT: Just saw your question about reinstalling the launcher - you may as well just to rule it out, you can download the latest version of the launcher from here: https://modbakery.donutteam.com/releases/view/6
Just make sure to delete the .config file.

Thanks,
Josh

I changed my output to my monitor, recorded it, and the audio was perfectly fine. Does this mean I pretty much won't be able to use my headset? I really hope this isn't the case because it's my only decent option for audio.

I see from your audio devices you have VoiceMeeter installed. IIRC you can use that to route to a hardware audio device. It might require a bit of setup, but you could potentially use volume mixer to make SHAR's audio go through VoiceMeeter and have it route to your headset.

Outside of that, I'd check if there's a firmware update available for your wireless headset, as well as checking if there's a driver update for them.

Thanks,
Josh

Thank you very much for all your help. I really appreciate it

No worries, glad we've finally found the root cause.

Please post an update when you have a solution that works. Whether it's the VoiceMeeter redirect, updating the firmware, updating the driver or something else.

Thanks,
Josh